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Triodos Bank customer satisfaction scorecard:

How do we work this out?
Clarity of statement Interest rate information Regular contact Customer service Overall customer score
n/a n/a n/a n/a

Not rated

n/a = sample size is too small.

We have not been able to rate this provider as our customer satisfaction survey didn't generate a big enough sample of its customers but we aim to rate as many providers as possible

Eligibility

Minimum age 16
Maximum age N/A
Minimum saving amount £25
Maximum saving amount N/A
Minimum initial deposit £25
Restricted locations note N/A
Existing customer note N/A

Account details

Account type Regular
Immediate access No
ISA transfers allowed No
Minimum regular monthly deposit £25
Maximum regular monthly deposit £500
Withdrawals note 33 days’ notice is needed to withdraw money. If more than two withdrawals are made the account will be changed to a Triodos Saver account.
Notice period 33 days
Fixed term 365 days
Account fee £0
Account fee charged N/A
Part of FSCS No
FSCS note Triodos Bank is a Dutch Bank and UK Depositors are not covered by the FSCS. Instead, eligible depositors are covered by the Dutch Deposit Guarantee Scheme which protects up to the GBP equivalent of EUR 100,000.
Rate guaranteed The interest rate is fixed for one year from account opening. After this period the account will be changed to a Triodos Regular Saver and a different interest rate will apply.

Interest rates

Interest paid Half-yearly
Interest paid type Paid Away or Compound
Bonus type N/A
Introductory bonus note N/A
Conditional bonus note N/A
From (£) To (£) AER including bonus (%) Bonus rate (%) AER excluding bonus (%) Interest type
£25 N/A 1.76% 0.0% 1.76% Fixed