Virgin Money BOE +1.49% until 01/07/2020
Which? customer score 68%
Assumed borrowing of £125,000 over 25 years, representative 4.4% APRC. Total amount payable: £207,012.94. Includes interest of £80,829.94, Valuation fee of £188, Booking fee of £0 and Administration fee of £995. Repayments: 25 monthly repayments of £529.21 at 1.99% (variable), then 275 monthly repayments of £700.36 at 4.79% (variable).
Virgin Money customer satisfaction scorecard:
How do we work this out?| Clarity of statements | Flexibility of payments | Transparency of charges | Customer service | Overall customer score |
68%Fair |
Eligibility
| Maximum age | 75 |
|---|---|
| Minimum age | 18 |
| Location | Any |
| Restricted location note | N/A |
| Existing customer note | N/A |
| Eligibility notes | N/A |
Mortgage product details
| Mortgage types | Purchase, First time buyer |
|---|---|
| Deal type | Tracker |
| Tracker type | Bank of England |
| Payment options | Repayment |
Mortgage product features
| Overpayments allowed | Yes |
|---|---|
| Overpayment limits note | Up to 10% of the outstanding balance per calendar year |
| Offset mortgage | No |
| Help to Buy mortgage | No |
| Shared ownership mortgage | No |
| Shared equity mortgage | No |
| New-build mortgage | No |
| Self-build mortgage | No |
| Portable mortgage | Yes |
Product fees
| Arrangement fee | £995 |
|---|---|
| Arrangement fee can be added to loan | Yes |
| Booking fee | £0 |
| Telegraphic transfer fee | £0 |
| Insurance fee | £0 |
| Other fees | £0 |
Rate information
| Minimum borrowing amount | £3,000 |
|---|---|
| Maximum borrowing amount | £1,000,000 |
| Minimum term (years) | 7 |
| Maximum term (years) | 35 |
| Initial deal end date | 01.07.20 |
| Initial deal length (months) | 24 |
| APRC | 4.43% |
| Initial rate | 1.99% |
| Revert-to rate | 4.79% |
| Maximum LTV | 80.0% |
Other charges
| Exit fees | £50 |
|---|---|
| Valuation admin fee | £0 |
| Valuation fee | From £112 for property value above £60,000 |
| Early repayment note | 1% of the outstanding loan balance |
Standard benefits
| Valuation admin fee excluded from any refund offer | Yes |
|---|---|
| Maximum free valuation | £0 |
| Cash back amount | £0 |
| Further notes about benefits | N/A |
Remortgage benefits
| Cash back on legal fees | No |
|---|---|
| Free legal work | No |
| Valuation offer | Payable |
Purchase mortgage benefits
| Cash back on legal fees | No |
|---|---|
| Free legal work | No |
| Valuation offer | Payable |